Home theater—out of control
Monday, March 15th, 2010by Brent Butterworth
I swear, I will never put in a home theater for anyone ever again. I’m just going to tell them to go to a pro.
Thanks to my experience in wiring, carpentry, etc., family and friends often call on me to install their home theater gear. I review gear for a living, so the gear itself I can handle. It’s the control system that keeps me on the phone with them for hours, or has me rushing to their homes minutes before the Super Bowl or the Oscars.
All because they can’t figure out how to work the system. Or more accurately, because I can’t figure out how to build a system they can work.
Sure, there are lots of universal remotes that can, in theory, control an entire home theater system. But they have problems. Most consumers can’t figure out that they have to switch inputs when they want to watch a DVD instead of cable TV. Many can’t remember that they have to hit the DVD button on the remote when they want to control the DVD player.
Sure, you can set the remote control up for macros, where it performs a whole bunch of operations at the touch of one button. But the fact that most gear has just a single power button tends to flummox most macros. If the TV is off but the cable box is on, any macro that tries to turn them both on will shut the cable box off.
I did program a fairly fancy touchscreen remote for a friend of mine a few years ago. (He bought it from Amazon.) Unfortunately, this remote is still primitive enough that I had to get really creative when I programmed it. And the more creative the installer has to be, the less reliable the home theater system usually is. So still, I get the calls. He’s on his second touchscreen now and I refuse to program a third.
Control systems from companies like AMX, Control4, and Crestron solve these problems easily. These systems can monitor whether a device in your system is on or off, so they never shut it off accidentally. They can be programmed with simple commands like “Watch a Movie” instead of requiring you to remember how to work the system. And the installer can leave off the complex, confusing options that cause most people to mess up their systems.
Best of all, these systems are reliable. Yes, they can break, but it’s not like you’ll be calling your installer once a week because you can’t get the TV going.
These control systems aren’t cheap, and you can only get them through custom installers. But you’ll find them well worth every penny. After all, what’s the point of saving a few thousand on your fancy home theater system if you can’t figure out how to work it?


